Terms of service

Terms of Service

Last Updated: May 25, 2026

Welcome to The Cougarpleaser Store. By accessing or using our website, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.

1. General Conditions

The Cougarpleaser Store reserves the right to refuse service to anyone at any time for any reason.

By using this website, you confirm that you are at least the age of majority in your state or country of residence or have permission from a parent or legal guardian.

You agree not to use our products or website for any illegal or unauthorized purpose.

2. Products & Pricing

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

  • Modify product pricing at any time without notice

  • Discontinue products without notice

  • Limit quantities purchased per customer, household, or order

  • Refuse or cancel orders at our discretion

We make reasonable efforts to display product colors and images accurately; however, we cannot guarantee color accuracy across all screens and devices.

3. Pre-Order Products

Certain items sold by The Cougarpleaser Store may be offered as pre-order products.

By purchasing a pre-order item, you acknowledge and agree that:

  • Production and shipping timelines are estimates only

  • Delays may occur due to manufacturing, shipping carriers, customs, or supply chain issues

  • Pre-order dates are subject to change without notice

We are not liable for delays outside our reasonable control.

4. Order Acceptance & Cancellation

All orders are subject to review and acceptance.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Suspected fraud

  • Unauthorized transactions

  • Reselling activity

  • Payment issues

  • Violations of these Terms

Once an order has been placed, it cannot be canceled or modified.

5. Shipping & Delivery

Shipping timelines provided at checkout are estimates only and are not guaranteed.

The Cougarpleaser Store is not responsible for delays caused by:

  • Shipping carriers

  • Weather

  • Customs processing

  • Incorrect shipping information

  • Lost or stolen packages after delivery confirmation

Risk of loss transfers to the customer once the package has been handed to the shipping carrier.

6. Returns & Refunds

Refunds may be issued to the original payment method in accordance with our Return & Refund Policy.

Returned items must meet all eligibility requirements stated in our policy.

We reserve the right to deny returns or refunds for:

  • Worn or damaged merchandise

  • Abuse of return policies

  • Fraudulent claims

  • Excessive return activity

Original shipping charges are non-refundable unless required by law.

7. Anti-Fraud & Chargeback Policy

To protect against fraudulent transactions, The Cougarpleaser Store reserves the right to:

  • Request additional verification before fulfilling orders

  • Cancel suspicious orders without notice

  • Refuse future service to customers suspected of abuse or fraud

Customers agree not to file fraudulent chargebacks or payment disputes.

If a chargeback is initiated for a valid order without first contacting us to resolve the issue, we reserve the right to:

  • Contest the dispute with supporting documentation

  • Ban future purchases

  • Pursue recovery of associated fees, costs, and losses where legally permitted

8. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Branding

  • Product designs

  • Graphics

  • Images

  • Videos

  • Text

  • Website layout

is the property of The Cougarpleaser Store and may not be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use automated bots or purchasing software

  • Attempt to bypass website security

  • Interfere with website functionality

  • Submit false information

  • Engage in harassment, abuse, or unlawful conduct

  • Use our content without permission

Violation of these Terms may result in immediate termination of access to our website and services.

10. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

  • The website will be uninterrupted or error-free

  • Defects will be corrected

  • The website is free from viruses or harmful components

11. Limitation of Liability

To the fullest extent permitted by law, The Cougarpleaser Store shall not be liable for any:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Lost profits

  • Lost data

  • Delivery delays

  • Unauthorized account or payment access

Our total liability for any claim shall not exceed the amount paid for the purchased product.

12. Indemnification

You agree to indemnify and hold harmless The Cougarpleaser Store from any claims, liabilities, damages, expenses, or legal fees arising from:

  • Your use of the website

  • Your violation of these Terms

  • Your violation of any law or third-party rights

13. Governing Law

These Terms shall be governed and interpreted under the laws of the United States and the applicable laws of the customer’s state of residence where required.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

15. Contact Information

Questions regarding these Terms may be sent to:

The Cougarpleaser Store
Email: Support@cougarpleaser.store