Shipping Policy

Last Updated: May 25, 2026

Thank you for shopping with the Cougarpleaser store. Please review our shipping policy carefully before placing your order.

Processing Times

Orders are typically processed within 2–5 business days after payment is received.

During high-volume periods, product launches, holidays, or promotional events, processing times may be longer.

Orders are not processed, shipped, or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Estimated delivery times are not guaranteed and may be affected by:

• Carrier delays
• Weather conditions
• Customs processing
• Incorrect shipping information
• High order volume

The Cougarpleaser store is not responsible for delays once a package has been handed to the shipping carrier.

Domestic Shipping

We currently ship within the United States.

Standard shipping typically arrives within 3–7 business days after shipment.

International Shipping

International shipping may be available to select countries.

Customers are responsible for:

• Customs duties
• Import taxes
• VAT fees
• Any additional international charges required by their country

We are not responsible for customs delays or refused shipments.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order is returned due to:

• Incorrect address
• Incomplete address
• Failed delivery attempts

the customer may be responsible for additional shipping fees before reshipment.

We are not responsible for packages delivered to incorrectly entered addresses.

Lost or Stolen Packages

The Cougarpleaser store is not responsible for lost, stolen, or missing packages marked as delivered by the shipping carrier.

If your package is lost in transit, please contact the carrier directly. We will assist where possible.

Damaged Shipments

If your order arrives damaged, contact us within 48 hours of delivery with:

• Your order number
• Photos of the damaged item and packaging

Failure to report damage within this timeframe may affect replacement eligibility.

Pre-Orders

Pre-order items may have extended processing and shipping timelines. Estimated shipping dates are approximate and subject to change.

If your order includes both pre-order and in-stock items, your order may ship together once all items become available.

Contact

For shipping questions, contact:

Email: Support@cougarpleaser.store
Business Name: Cougarpleaser